Ecommerce websites - Questions to ask yourself when setting up an Ecommerce business
Ecommerce websites - Questions to ask yourself when setting up an Ecommerce business
For years, Ecommerce has continued to evolve and change the shopping experience. This doesn't mean that physical stores are failing, but new bells and whistles are being added to the industry. If you mentioned Ecommerce to someone a few years ago, most would answer, "Oh, it's like eBay and Amazon" or "It's online shopping. The point is and trying to compare it to anything would only be appropriate for the moment.
With the release of every new technology, new ways to attract and retain customers at the same time emerge. Try to explain to people, before the introduction of smartphones and tablets, that one day, they will be able to buy products not only from the comfort of their computer at home, but also on public transport, while waiting for a doctor's appointment., or even on the machines at the gym. With the recent introduction of wearable technology such as Google Glass, among others, the Ecommerce experience and consumer behavior will continue to evolve.
When Ecommerce first started to take off, a consumer would usually order a product online and wait four to six weeks for it to arrive. Today, this model has changed. Individuals view many different products on many different devices, book or buy online but pick up the product themselves.
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He kills couples of birds with one stone, so to speak. The buyer evaluates the goods and their quality without taking the time to go to the store, not to mention eliminating the shipping and handling process.
Questions, questions, questions
If you're a marketer reading this, you're understandably worried, confused, and have a lot of questions about how to keep up with the never-ending trend of technological advancements and changing consumer behavior:
- Am I targeting my audience correctly and how much money should I spend on it?
- Am I using my customer database as much as possible?
- How can I predict customer behavior?
- How do I give customers products they want but don't realize they have until it's shown to them?
- What can I do to improve my business visibility online?
- How user-friendly is my online platform?
- How can I increase the number of visitors to my site and keep them there for more than 10 seconds?
Who has the key?
The best link that a stock marketer can make against today's market volatility is a reliable technical advisor, who is always informed about market volatility and is able to provide the right solution at the right time, before it's too late!
There are grounds they say, "Knowledge is power."
Ecommerce and customer orientation.
How to combine two words?
The rapidly changing industry forces marketers to consider how they can be relevant and continue in such a situation. In addition to new methods and technologies that have appeared recently, entrepreneurs are paying more attention to the customer structure of their work.
For example, would you buy a new iPhone or MacBook if you were to waste half an hour of your precious time researching their website?
I bet not. This is why Apple's services are consumer and even instinctive.
As you can see from personal experience, this method works just as well for small businesses as it does for international companies. Isn't it fun when you arrive at the coffee shop next door and the barista knows which syrup you like best in your latte? It's easy to focus on business philosophy and customer needs when online shopping isn't an option for your business. But today, the situation has changed. So, what is the most difficult part of Ecommerce customer centricity? To meet the needs of customers, you must be able to think about the different types of devices that are used every day.
Think about it: even if your website is useful, sometimes your user will get up from their PC and move around with their smartphone or tablet in hand, that's where all the problems and - starts for you. The Chinese say: a good customer does not change the store in three years, a good store does not change customers in three years.
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